INDEPENDENT LEADERSHIP PERSPECTIVESTHE LEADERSHIP COLLECTION VOL. 01
Back to the directoryMALAYSIA EDITION
Technology & innovation

Terence Tan

Senior Director, Technology & Transformation GBS

Singtel

Terence Tan’s technology career has involved businesses operating across many markets. His Singtel remit brings that experience to transformation in Global Business Services, where the adoption of new tools must fit how work is organised.

Source published25 Aug 2026
Terence Tan
Source image: The Malaysia Lens
01 / BACKGROUND

Career & background

Before Singtel, he was Herbalife’s Asia-Pacific IT director with responsibility across 14 markets. He also spent 16 years in regional and global technology leadership at British American Tobacco. His qualifications include an MBA with distinction from the University of the West of Scotland, within a career extending beyond 25 years.

Source-reported experienceMore than 25 years; Asia-Pacific and global enterprise responsibilities
02 / CONTRIBUTIONS

Areas of contribution

His programme experience spans ERP and SAP systems, CRM, SuccessFactors, cloud services, e-commerce, infrastructure and enterprise applications. Other assignments have involved supply-chain toll manufacturing, IT operations and oversight of technology portfolios. These responsibilities have required coordination between business functions and technical delivery teams.

03 / PERSPECTIVE

Leadership focus

At Singtel, the emphasis is on aligning automation, digital platforms and AI governance with enterprise priorities. Process readiness, operating-model changes and sustained adoption are part of that work, alongside the technology itself.

04 / SOURCES & CONTEXT

The basis of this profile.

This profile brings together factual career information from publicly available sources. References and publication dates are provided below.

The Malaysia Lens25 Aug 2026 · Read the original publication
Source notes

The profile combines information from the cited career feature; it does not attach unreported cost savings to the programmes described.

Professional details reflect the cited publication dates and may change. Third-party materials remain subject to their owners’ rights.